Frequently Asked Questions

Dora To Dora

• How to Receive Money Using Dora-to-Dora Transfers
• How to Send Money Using Dora-to-Dora Transfers

FAQs on Zelle and your Dora card

• What are the sending and receiving limits with Zelle?
• How do I receive money from Zelle to my Dora account?
• Is Dora compatible with Zelle?
• Link your Dora debit card to Zelle

Credit Builder Loan

• What is a credit builder loan?
• Do I need an SSN to get a credit builder loan?
• What if I only have an ITIN or passport?
• Is it guaranteed that I will be approved?
• What is the application process for a credit builder loan?
• How is the interest rate determined?

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Cash Deposit

• How do I deposit cash?
• How do I find participating retailers to deposit my cash
• Is there a fee to add cash?
• Are there any limits on how much cash I can deposit?
• How long does it take to see my funds after a cash deposit?

Dora Basics

• Dora Daily Limits
• How do I get free financial coaching?
• Is there a spending limit on my Dora Debit Card?
• Does Dora charge any fees?
• What is Dora's Mission?
• When will I receive my Dora Debit Card after opening my Everyday Checking account?

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Getting Started with Dora

• How to Open Account With Dora Financial
• What Happens If I Don’t Have the Documents to Verify My Address?
• How do I find my account and routing number?
• Can I transfer money into my Dora Everyday checking account from an external account?
• How do I pay bills using my Dora Everyday Checking account?
• How do I use Mobile Check Deposit?

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Dora Security

• What if there is a suspicious or fraudulent transaction on my account?
• What if I lose my Dora Debit Card?