Can’t find the solution you’re looking for? Here’s how to contact a Dora Specialist:
How to submit a Request:
- Navigate to the bottom right of the home screen and select "More"
- Select "Dora Support"
- Select the appropriate topic from the ticket topic drop down, and leave a detailed description of your issue. This will result in faster resolution times.
- Once you've filled out the appropriate fields, click “submit.”
- You will receive an email stating that your request has been received and assigned to a Dora Specialist.
Support in app: Monday - Friday 8:15am-5:00pm ET
Telephone Support:
You can also contact a Dora specialist by calling our support number: 833-998-DORA (3672).
Telephone support: Monday - Friday 7:30am-8:00pm ET; Saturday: 9:00am-3:00pm ET