Once you successfully open a Dora Everyday Checking account, we immediately start to personalize your Dora debit card and get it ready to ship. Your Dora Debit Card is usually placed in the mail within one business day after opening your Everyday checking account. It usually takes up to 5-7 business days for your Dora Debit Card to arrive.
If you do not receive your Dora Debit Card within 10 days after opening your Everyday Checking account, please reach out to a Dora Specialist by:
- Navigating to the bottom right of the home screen and selecting "More" on your Dora App
- Select "Dora Support"
- Select the appropriate topic from the ticket topic drop down, and leave a detailed description of your issue. This will result in faster resolution times.
- Once you've filled out the appropriate fields, click “submit.”
- You will receive an email stating that your request has been received and assigned to a Dora Specialist.